Getcards - FAQs

What can I use getcards for?

You can use getcards to buy gift cards from your favorite international stores using bank transfers at your convenience. These stores include Amazon, Spotify, Xbox, Netflix, and more.

You can use the giftcards to pay for your subscriptions to these services or send them to other people as gifts. You'll be able to redeem the gift card on the website for the product/service.

Why are there multiple gift cards for some stores?

Some stores have websites or apps that are specific to particular countries. Examples are Spotify, Asos and Amazon. So, if you use the Spotify USA application, you'll need to buy a Spotify USA gift card.

How long do I have to wait till I get my gift card?

Once you have placed an order and made payment, you will receive an email from Bitrefill with your gift card(s) within 10 to 15 minutes.

Why is there a 10-minute timer?

Orders on Getcards are placed using cryptocurrencies which have volatile prices. When we quote a Naira value for your order, we are only able to honor that value for 10 minutes - after which the exchange rate might have changed.

After the timer runs out, If your order expired, don’t worry! Simply click the "Restart Order" button and you'll get a new order, with an updated 10-minute payment window.

You can reach out to us at [email protected] if there's an issue with your order or payment.

What happens behind the scenes?

When you place an order and make payment for a gift card, we purchase cryptocurrency on your behalf and send it to Bitrefill to order gift cards for you. When the order is completed, Bitrefill will send you (or the recipient) an email with the gift card.

How did we do?

Powered by HelpDocs (opens in a new tab)