How to Set Up your BuyCoins Account

Setting up a BuyCoins account is super easy and can be done in less than 5 minutes! Here's how:

Step 1: Download the App

You can download our app, BuyCoins from Google Play Store or iOS App Store.

Fill your email address, when you have read our Terms & Conditions & Privacy Policy, click on the checkbox if you agree with the terms. If you were referred by someone, please click on the 'referred by a friend' link and fill in the username of the person who referred you. When you're done with that, click on 'Continue'.

After clicking on continue, you will then proceed to choose your username and create a password. Please create a strong password. Ideally, your password should be a computer generated app-specific password.

As soon as you click on 'Finish', an email is automatically sent to the email address you provided in the registration form. This email contains a link you’re to click in order to confirm that the email address you filled in the form really is yours.

Step 2: Confirm your email address

An email from BuyCoins Support should be in your email inbox. Go to your email client to access your inbox and click the 'Confirm Email' link.

The link will redirect you to your browser, showing your confirmation message. Once you get there, sign in to your BuyCoins account with your email address and password.

Step 3: Verify your identity

We need you to verify your identity to make sure the information you have provided is correct. There are 2 levels of verification and users are grouped into tiers based on the level(s) they have completed. Each tier also has different features which will be stated briefly below. To learn more about tiers, click here.

Level 1

Users who have completed level 1 verification can carry out limited transactions. They are called tier 1 users. To be a tier 1 user, you only need to verify your bank account. We need your bank account details so we know where to transfer the money you receive when you sell cryptocurrency on BuyCoins.

To verify your bank account, click on the ‘add a bank account’ link at the top of the dashboard 

Clicking that link takes you to the verify identity page. On this page, click on the ‘add a bank account’ button. Type in your bank account number, select your bank from the drop-down menu, and click ‘Save Account’.

After saving your bank account, you should see a green tick beside ‘Bank Account’ and a pop-up message saying ‘successfully added bank account’

That’s all! You have successfully verified your bank account and are now a tier 1 user. You are ready to start trading.

Note: You can upgrade your tier at any point in time by clicking on ‘extra identity verification’ at the top of your dashboard and following the instructions below. If you wish to carry out level 2 verification immediately after verifying your bank account, please continue reading.

Level 2

Users who have completed level 2 verification have no restriction on the type of transactions they can carry out. They are called tier 2 users. You need to have completed level 1 verification before you can proceed to level 2.

At this level, you need to verify your BVN and phone number. Your BVN is required to verify your name, date of birth and phone number. To do this, click on ‘level 2’ if you are still on the verify identity page or ‘extra identity verification’ at the top of your dashboard on the home page.

Clicking either of these buttons will take you to the level 2 verify identity page.

On this page, put in your BVN in the required text field and click ‘Verify’. (If you can’t remember your BVN, dial the USSD code *565*0# from your mobile phone. You should receive your BVN shortly after. Nigeria Inter-Bank Settlement System (NIBSS) will send the BVN associated with that phone number, so make sure it’s the number you used to register your BVN that you’re texting from.)

After clicking verify, you should see a green tick beside ‘Bank Verification Number’ and a pop-up message saying ‘successfully verified BVN’.

Once your BVN has been verified, it is used to pull your registered phone number. Check that the last four digits in the number field match the ones in your phone number and click ‘Send OTP to *****’ to receive a one-time password (OTP). 

Input the OTP in the text field and click 'Submit’. If you do not receive an OTP within minutes of clicking the 'Send OTP' button, click on the 'Call your phone' link. This gives the option of receiving the OTP via phone call.

Note - If the phone number that’s linked to your BVN is no longer in use, you will have to verify your account manually. You can do this by clicking on the ‘manually verifying your identity’ link.

After verifying your phone number, you should see two green ticks beside ‘Bank Verification Number’ and ‘phone number’. You should also get a pop-up message saying ‘successfully verified phone number’

That is all, you are now a tier 2 user!


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