Frequently Asked Questions

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Buying and Selling Cryptocurrency FAQs

Frequently asked questions on buying and selling.

Updated 1 month ago by Zino

Why is the website not loading?

If you encounter this error page when trying to access the Buycoins website, it could be due to a restriction by your Internet Service Provider (ISP). To access the website, you may need to use a Vir…

Updated 7 months ago by Ayomide

What Does Verification Level Allow Me Do?

Users are grouped into three tiers depending on the level(s) of verification they have completed. There are tiers 0, 1 and 2. Users in Level 0 have completed no level of verification. Users in Level…

Updated 7 months ago by Tolu

How do I reset my password?

How to reset your password

Updated 1 month ago by Zino

What is the difference between Buycoins and Buycoins Pro?

What is the difference between Buycoins and Buycoins Pro? The Buycoins app lets you buy and sell cryptocurrency instantly at a set price, while on the Buycoins Pro, you can trade in larger volumes an…

Updated 3 weeks ago by Iganya

Refer & Earn Program

You can now earn by referring your friends to trade P2P on BuyCoins!

Updated 3 months ago by Zino

What are Native Segwit Addresses?

After our scheduled upgrade, we switched all our Bitcoin and Litecoin wallet addresses to Native SegWit addresses. Here's what you need to know about them: What does Native SegWit mean?. "segregated"…

Updated 7 months ago by Teju

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