FAQs
What is NGNT?
NGNT is a stablecoin pegged to the Nigerian Naira.
Why do I need to verify my account?
Verified accounts are compulsory for users who wish to trade on Buycoins. Find out more...
How To Remove A Bank Account
Here's a detailed guide on how to unlink your Bank Account from the Buycoins App: Step 1: Go to settings and click on payment methods. Tap on the Settings icon on the home page and select "Payment Me…
Buying and Selling Cryptocurrency FAQs
Frequently asked questions on buying and selling.
Why is the website not loading?
If you encounter this error page when trying to access the Buycoins website, it could be due to a restriction by your Internet Service Provider (ISP). To access the website, you may need to use a Vir…
What Does My Account Tier Allow Me Do?
Users are grouped into three tiers depending on the level(s) of verification they have completed. There are tiers 0, 1 and 2. Users in Level 0 have completed no level of verification. Users in Level…
What are network fees?
What are Network Fees? Network Fees are transaction fees charged for processing a cryptocurrency transfer. It is typically paid for by the sender and received by cryptocurrency miners. Who are Crypto…
How do I reset my password?
How to reset your password
What is the difference between Buycoins and Buycoins Pro?
What is the difference between Buycoins and Buycoins Pro? The Buycoins app lets you buy and sell cryptocurrency instantly at a set price, while on the Buycoins Pro, you can trade in larger volumes an…
Refer & Earn Program
You can now earn by referring your friends to trade P2P on BuyCoins!
What are Native Segwit Addresses?
After our scheduled upgrade, we switched all our Bitcoin and Litecoin wallet addresses to Native SegWit addresses. Here's what you need to know about them: What does Native SegWit mean?. "segregated"…
