Frequently Asked Questions

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Buying and Selling Cryptocurrency FAQs

Frequently asked questions on buying and selling.

Updated 1 month ago by Zino

Why is the website not loading?

If you encounter this error page when trying to access the Buycoins website, it could be due to a restriction by your Internet Service Provider (ISP). To access the website, you may need to use a Vir…

Updated 1 month ago by Ayomide

What Does Verification Level Allow Me Do?

Users are grouped into three tiers depending on the level(s) of verification they have completed. There are tiers 0, 1 and 2. Users in Level 0 have completed no level of verification. Users in Level…

Updated 1 month ago by Tolu

How do I reset my password?

How to reset your password

Updated 1 month ago by Zino

What are Native Segwit Addresses?

After our scheduled upgrade, we switched all our Bitcoin and Litecoin wallet addresses to Native SegWit addresses. Here's what you need to know about them: What does Native SegWit mean?. "segregated"…

Updated 1 month ago by Teju

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