FAQs

What is NGNT?

NGNT is a stablecoin pegged to the Nigerian Naira.

Zino
Updated 2 months ago by Zino

​Why do I need to verify my account?​

Verified accounts are compulsory for users who wish to trade on Buycoins. Find out more...

Zino
Updated 2 months ago by Zino

How To Remove A Bank Account

Here's a detailed guide on how to unlink your Bank Account from the Buycoins App: Step 1: Go to settings and click on payment methods. Tap on the Settings icon on the home page and select "Payment Me…

Alan
Updated 2 months ago by Alan

Buying and Selling Cryptocurrency FAQs

Frequently asked questions on buying and selling.

Zino
Updated 6 months ago by Zino

Why is the website not loading?

If you encounter this error page when trying to access the Buycoins website, it could be due to a restriction by your Internet Service Provider (ISP). To access the website, you may need to use a Vir…

Ayomide
Updated 1 year ago by Ayomide

What Does My Account Tier Allow Me Do?

Users are grouped into three tiers depending on the level(s) of verification they have completed. There are tiers 0, 1 and 2. Users in Level 0 have completed no level of verification. Users in Level…

Tolu
Updated 2 months ago by Tolu

What are network fees?

What are Network Fees? Network Fees are transaction fees charged for processing a cryptocurrency transfer. It is typically paid for by the sender and received by cryptocurrency miners. Who are Crypto…

Zino
Updated 2 months ago by Zino

How do I reset my password?

How to reset your password

Zino
Updated 7 months ago by Zino

What is the difference between Buycoins and Buycoins Pro?

What is the difference between Buycoins and Buycoins Pro? The Buycoins app lets you buy and sell cryptocurrency instantly at a set price, while on the Buycoins Pro, you can trade in larger volumes an…

Iganya
Updated 6 months ago by Iganya

Refer & Earn Program

​You can now earn by referring your friends to trade P2P on BuyCoins!

Shalewa
Updated 2 months ago by Shalewa

What are Native Segwit Addresses?

After our scheduled upgrade, we switched all our Bitcoin and Litecoin wallet addresses to Native SegWit addresses. Here's what you need to know about them: What does Native SegWit mean?. "segregated"…

Teju
Updated 1 year ago by Teju

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