Why do I need to verify my account?
Verified accounts are compulsory for users who wish to trade on Buycoins. Security is extremely important to us at Buycoins, that’s why we employ all the necessary measures to protect our users during transactions. By verifying your account, you are proving that you are who you say you are and that you can be trusted to conduct a trade.
There are two levels of verification.
Level 1: This Involves verifying your bank account only.
Level 2: This involves BVN and phone number verification. Usually, we retrieve your phone number from your BVN details, but in the event where that number is no longer in use, you will need to verify your identity manually. This entails emailing us proof of identity.
Is my information safe and secure?
Totally! We are fully committed to protecting the privacy of our users. Any information/document you send to us is securely stored. Please bear in mind that Buycoins uses proof of identity to confirm that your Buycoins account actually belongs to you and that you're using the name in your BVN/bank account details on that account. The only parts of your ID that we need to see are your name and date of birth.
What do I need to manually verify my account?
To verify your identity manually, you need any one of these:
- Driver's License
- Passport (Travel Document)
- National ID Card (NIMC Card/ Slip)
- National Voters Card
What documents do we not accept?
• Temporary voters card
• National ID Card (Enrollment slips)
We do not accept these documents because they are not valid forms of identification and we cannot verify them.
For a smooth manual verification process, please ensure that:
- Your document is valid. Expired documents will not be considered.
- Your document is fully legible, well-lit and without (much) glare. This will help us read the details on your document properly.