How to Withdraw Naira
This article shows you how to withdraw from your NGNT Account to your bank account in three easy steps:
Step 1: Click on Accounts
After signing in, click on the "Accounts" icon and select the “Withdraw Naira” option at the top of the accounts page.
Step 2: Select the amount you want to withdraw and set your Naira/NGNT exchange rate.
Input the amount you want to withdraw from your NGNT account and your withdrawal exchange rate.
The default withdrawal exchange rate is 1:1. If you withdraw at this rate, you’ll get the same Naira value as the NGNT amount you wish to withdraw. You can set your withdrawal at any rate between 0.9 - 1.1.
If you set it at a rate lower than 1, you’ll get less Naira for your NGNT. I.e the rate you set multiplied by the amount you're withdrawing.
Step 3: Select the bank you want us to pay you to and review details.
Select the bank account(s) you wish to be paid to and click on ‘Review Details’.
After you have confirmed the details of your withdrawal, click on “Make Withdraw Request”
In some cases, especially for larger amounts, withdrawals may be processed partially or in batches because we may not have a single depositor to pay your full withdrawal amount.
When this happens, we will notify you within the app and via email as well.
If you have any questions, kindly send an email to us at [email protected]