How to Withdraw to your Bank Account
This article shows you how to withdraw from your NGNT Account to your bank account in three easy steps:
Step 1: Select the “Deposit & Withdraw Naira” Option
After signing in, click on the menu at the top left corner of the app and select the “Deposit & Withdraw Naira” option.
Step 2: Select the amount you want to withdraw and your NGN/NGNT rate.
On the “Deposit & Withdraw Naira” page, select “Withdraw Naira” and input the amount you want to withdraw from your NGNT account.
Next, confirm the rate to withdraw your NGNT at in the exchange rate section.
If you leave the rate at 1:1, you’ll get the same Naira value as the NGNT. If you set it at a rate lower than 1, you’ll get less Naira for your NGNT, and if you put it at a rate higher than 1, you’ll get more Naira for your NGNT.
Click on “Choose a rate” to change the default withdrawal rate.
Step 3: Select the bank you want us to pay you to and review details.
Select the bank account you want to be paid into and click on ‘Review Details’ and confirm your withdrawal.
Next, click on “Make Withdraw Request” and confirm the withdrawal
In some cases, especially for larger amounts, withdrawals may be processed partially or in batches because we may not have a single depositor to pay your full withdrawal amount.
When this happens, we will notify you within the app and via email as well.
If you have any questions, kindly send an email to us at [email protected]