Buying and Selling Cryptocurrency FAQs

What do I need to buy or sell cryptocurrency on Buycoins?

To buy or sell cryptocurrency, you need to create a Buycoins account.

What happens if I sell cryptocurrency and don’t get credited to my NGNT account?

If you sell cryptocurrency and your NGNT account doesn’t get credited in 24 hours, please contact us.

What happens if I buy cryptocurrency but it doesn’t reflect in my account?

If you make a purchase and your account doesn’t get credited in 10 minutes, please contact us.

Can I buy/sell cryptocurrency on Buycoins if I don’t have an account?

No, you can’t. You need to have a verified account to be able to trade cryptocurrency on Buycoins.

Can I use my bank card to make deposits into my account?

At the moment, deposits cannot be made using a bank card. However, a transfer can be made from your bank account.

How long does it take for a coin trade to be fulfilled?

On the Buycoins app, a coin trade is fulfilled instantly while on Buycoins Pro, trade is fulfilled when there is a suitable match for your set trade price.

How are cryptocurrency prices determined?

Market forces of demand and supply determine the prices of cryptocurrencies.

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