What do I need to buy or sell cryptocurrency on Buycoins?
What happens if I sell cryptocurrency and don’t get credited to my NGNT account?
If you sell cryptocurrency and your NGNT account doesn’t get credited in 24 hours, please contact us.
What happens if I buy cryptocurrency but it doesn’t reflect in my account?
If you make a purchase and your account doesn’t get credited in 10 minutes, please contact us.
Can I buy/sell cryptocurrency on Buycoins if I don’t have an account?
No, you can’t. You need to have a verified account to be able to trade cryptocurrency on Buycoins.
Can I use my bank card to make deposits into my account?
At the moment, deposits cannot be made using a bank card. However, a transfer can be made from your bank account.
How long does it take for a coin trade to be fulfilled?
On the Buycoins app, a coin trade is fulfilled instantly while on Buycoins Pro, trade is fulfilled when there is a suitable match for your set trade price.
How are cryptocurrency prices determined?
Market forces of demand and supply determine the prices of cryptocurrencies.