FAQs

What is NGNT?

NGNT is a stablecoin pegged to the Nigerian Naira.

Zino
Updated 1 year ago by Zino

​Why do I need to verify my account?​

Verified accounts are compulsory for users who wish to trade on Buycoins. Find out more...

Zino
Updated 1 year ago by Zino

How To Remove A Bank Account

Here's a detailed guide on how to unlink your Bank Account from the Buycoins App: Step 1: Go to settings and click on payment methods. Tap on the Settings icon on the home page and select "Payment Me…

Alan
Updated 1 year ago by Alan

Buying and Selling Cryptocurrency FAQs

Frequently asked questions on buying and selling.

Zino
Updated 2 years ago by Zino

Why is the website not loading?

If you encounter this error page when trying to access the Buycoins website, it could be due to a restriction by your Internet Service Provider (ISP). To access the website, you may need to use a Vir…

Ayomide
Updated 2 years ago by Ayomide

What Does My Account Tier Allow Me Do?

Users are grouped into three tiers depending on the level(s) of verification they have completed. There are tiers 0, 1 and 2. Users in Level 0 have completed no level of verification. Users in Level…

Tolu
Updated 1 year ago by Tolu

What are network fees?

What are Network Fees? Network Fees are transaction fees charged for processing a cryptocurrency transfer. It is typically paid for by the sender and received by cryptocurrency miners. Who are Crypto…

Zino
Updated 1 year ago by Zino

How do I reset my password?

How to reset your password

Zino
Updated 2 years ago by Zino

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